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Reviews about Walgreens

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  April 15, 2020, by Jordan Arnold
  I went in with my mother to get a flu shot a couple days ago, and I wanted to get a video of me receiving a flu shot. (There are tons of videos circulating the internet of children, teens, and adults reacting to needles) and I was going to video myself receiving one with my mother's help because she too thought it would be funny. We were both perfectly fine with putting our experience on camera, and did not feel as though it were violating our privacy. The nurse, or woman with needle named Shay came in and just as my mother was about to get her shot, she tells me to turn off my camera. She would not provide services while being videoed. I was stunned and asked why and she proceeded to tell me it was a violation of HIPAA. I was annoyed, but turned it off, not understanding what the deal was with videoing my esperience when countless others have done it IN DOCTORS OFFICES. When it came time for me to receive my shot she looked at me like I was crazy for jumping away from the needle and crying. I DONT LIKE NEEDLES WHY DO YOU THINK I WAS RECORDING. My arm was sore for days after the shot, which was probably my own doing for tensing up but she did nothing to even console her "patient". Not knowing much about HIPAA I went and asked some of my nursing friends and a phlebotomist I went to school with if there was a passage in HIPAA about a provider refusing service because of privacy on camera and both said no I even followed up on it by looking up HIPAA. Because the P in HIPAA stands for PATIENT not PROVIDER. Walgreens, if you don't want people videoing their experience (knowing what they are risking with their own privacy) please put up signs saying "no video or camera beyond this point" which will clear things up big time. I will never get my flu shot at Walgreens again. Tell your "nurse" to work on their bedside manner.